Terms + Conditions

CHECK-IN & CHECK-OUT:

Check in from 4pm on the start date. Check out at 11am on the final day.

RESERVATION POLICIES:

The full balance of your stay is required at time of booking.

REFUND POLICY:

Full refund if check-in is at least 30 days away

30 days before check-in: 50% refund

7 days before check-in: no refund

Booking payments are transferrable to an alternative date or to another person. This must be used within a 12 month period of the original booking.

Due to the current COVID-19 pandemic please contact us for the updated cancellation and refund information.

We strongly advise you to take out your own insurance to cover cancellations through illness or other unforeseen circumstances. We recommend looking at The AA Travel Insurance or similar.

CANCELLATION POLICY:

All information included on our website, printed property, advertising and cross promotions is correct at the time of publication, but may be subject to change without warning. Whilst we do not anticipate changes to the accommodation calendar, we may have to cancel or postpone booked stays at our discretion.

If your booked stay is cancelled, you may transfer your registration to another date or receive a full refund of all monies (excluding travel costs). Again we suggest you take out your own insurance in case of cancellation through unforeseen circumstances.

LIABILITY:

Leygreen Farmhouse shall in no event be held liable for any loss or other damages including but not limited to special, incidental, consequential, or any other damages.

BEHAVIOUR:

We reserve the right to ask guests to leave the property if their behaviour is disruptive to the New Forest. If you are requested to leave due to disruptive behaviour, no part of your payment shall be refunded. In the case of our staff’s decision to ask you to leave, all matters arising from a dispute are subject to English law and are subject to the jurisdiction of the English courts.